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"We outsourced maintenance and new feature development of our legacy product...in several months time, thousands of bugs had piled up...by the time we discovered what was going on, it was too late. The product was dead. We saved $100k / month in labor costs, but lost a $100M revenue product."

Trying to explain detailed specifications across an insurmountable cultural and communications divide can sink any outsourcing endeavor. Knowing these challenges is the first step to knowing how to get the message across.

An inability to quickly climb steep learning curves often kills the value proposition in outsourcing. Companies often outsource to achieve 1/2 the costs, but only get 1/3 the productivity out of their outsourcing.

Lack of a well-established requirements and planning process leads to slippages and a product that does not meet expectations. Utilize time-proven management tools to ensure your project is delivered right.

Do you feel like your outsource team is delivering product faster, not better? Do you feel that you have outsourced to a company whose goals are aligned with your own? QA often takes a back seat to delivery deadlines and the result is a product that is not scalable and doesn’t stand up in prime time.